If you are a student studying through Somerset College or you are on a course validated by Plymouth University and wish to make a complaint, you can view the official complaints policy and procedures by clicking on the following links.
Somerset College Complaints
This Policy and Procedure applies to students (with the exception of students studying on Plymouth University validated programmes, who should refer to the Plymouth University complaints procedure below).
Plymouth University Complaints
For all students who are studying on a Plymouth University validated HE Programme.